These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials for the ‘Win with ’ campaign. Entry instructions are deemed to form part of the Terms and Conditions and by participating, all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.
Promoter: Freudenberg Household Products, 2 Chichester Street, Rochdale, England OL16 2AX.
Administrator: TLC Worldwide UK Limited, 54 Baker Street, London, England W1U 7BU.
1. Duration of Promotion:
Purchase Period: The period for purchase opens 00:01 Tuesday 27th May 2025 and ends at 23:59 Saturday 27th September 2025. There may be qualifying products bearing promotional packaging still available in retailers after 27th September 2025. Any products purchased after this date will not be valid for entry to this promotion.
Promotional Period: Entries must be made between 00:01 Tuesday 27th May 2025 and 23:59 Monday 27th October 2025. All entries received after the closing date of the Promotional Period will not be accepted.
2. Eligibility:
This promotion is open to UK and Republic of Ireland residents aged 18 or over, excluding employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion.
Current valid email address required. Internet access required.
UK residents must retain receipt/proof of purchase showing date of qualifying product purchase during the Purchase Period and that date must be prior to date of entry.
3. Qualifying VILEDA products:
The Promoter has estimated demand for qualifying products during this promotion. However, it is possible that demand is inconsistent, and stocks of certain products may be depleted prior to the end of the Purchase Period. All products are subject to availability.
3Action XL Mop
Microfibre & Cotton Mop
Microfibre & Power Mop
1 2 Spray Mop
Turbo Smart Mop & Bucket Set
Turbo Mop & Bucket Set
Bucket & Torsion Wringer
3 Action Broom
Argos Only: Broom and Dustpan & Brush Set
4. Qualifying product purchase necessary, except Republic of Ireland residents where no purchase is necessary.
5. How to participate:
a. For UK (Great Britain & Northern Ireland) residents - Instore purchases where qualifying product contains a promotional code:
For instore purchases where the entrant has a unique promotional code on the qualifying product wrap/tag/sticker, the entrant must enter the below information at winwithvileda.vileda.co.uk before 23:59 27th October 2025:
Full name
Current valid email address
County
Unique promotional code located on product promotional wrap/tag/sticker
Product and retailer specific questions:
Which product have you purchased?
Which retailer did you purchase your product from?
Is this the first time you are purchasing a product?
Entrant will be instantly notified via an on-screen message advising which prize they’ve won or that they have been unsuccessful on this occasion and will receive a Days Out in Nature pass reward. Entrant must follow the steps to trigger the confirmation email, this will be immediately sent to the email address provided on entry with further information about their prize or reward and how to redeem it or how and when it will be delivered.
Each promotional code is unique and can only be used once. Any attempts to enter the same code more than once, use codes from non-promotional packs, or the use of any codes not intended for use in this promotion, may result in disqualification and all such entries will be declared void. Prize is subject to verification.
b. For UK (Great Britain & Northern Ireland) residents – Online or instore purchases where qualifying product does not contain a promotional code:
For online and instore purchases where entrant does not have a unique promotional code on the qualifying product wrap/sticker/tag, the entrant must enter the below information at winwithvileda.vileda.co.uk before 23:59 27th October 2025:
Full name
Current valid email address
County
Upload a clear image or scan of their purchase receipt/proof of purchase. The date of purchase, product description/name and receipt transaction ID must be clearly visible and identifiable. Date of qualifying purchase must be during the Purchase Period only and entry placed prior to end date to enter this promotion.
Product and retailer specific questions:
Which product have you purchased?
Which retailer did you purchase your product from?
Is this the first time you are purchasing a product?
Once submitted, the uploaded receipt will be reviewed via technology and if validated, the entrant will be sent a link via the email address provided on entry. In the instance customers receipt cannot be read by the technology, the receipt will be reviewed manually by the Administrator. An email will be sent to the customer within a maximum of 3 working days of entry with the link to their prize or reward.
Via this link, entrant will be instantly notified via an on-screen message advising which prize they’ve won or reward they have received and next steps. Entrant will be sent a confirmation email immediately to the email address provided on entry, with further information about their prize or reward and how to redeem it or how and when it will be delivered.
Each purchase receipt/proof of purchase can only be used once. Each link is unique and can only be used once.
Prize subject to verification.
c. For Republic of Ireland (ROI) residents - no purchase necessary (NPN) route:
Proposed entrant must complete the no purchase necessary form on the promotional website at winwithvileda.vileda.co.uk during the Purchase Period by providing their full name, current valid email address and EIR code.
Entrant will be instantly notified via an on-screen message advising which prize they’ve won or reward they have received and next steps. Entrant will be sent a confirmation email immediately to the email address provided on entry, with further information about their prize or reward and how to redeem it or how and when it will be delivered.
All entries must be submitted before 23:59 27th October 2025.
6. Entry Restrictions:
A maximum of 5 entries per person will be allowed. For the avoidance of doubt, this will be monitored via the email address used upon entry. Additional entries that exceed this limit will be disqualified and any allocated prize or reward will not be fulfilled. Maximum 1 prize type (each prize type is listed under each prize heading at Clause 7 below) per person and a maximum 5 prizes in total per person. This will be monitored via the email address used upon entry.
7. Prizes & Reward:
Prizes - The prize-pool consists of the following 6,425 prizes (please see clauses 8 and 9 for further details on prize allocation) all of which are available to be won:
5 x Forest Holidays – A midweek four-night or weekend three-night stay at one of Forest Holidays’ 13 UK locations, list of locations can be found here, up to a maximum of £1000. Accommodation in a two-bed Silver Birch cabin on a self-catering basis, sleeping up to four (winner and 3 guests), one of whom must be 18 years old or over. Includes all cabin comforts – soaring windows with dramatic woodland views, your own outdoor hot tub, Wi-Fi, and well-equipped kitchen. Please note that the costs of any additional services, facilities, activities and expenses not expressly stated in these Terms and Conditions as being included as part of the prize shall be the responsibility of the winners. The break must be booked and taken within a 12-month period from issuance of prize and is subject to availability. Excluded dates: 16th December 2025 – 1st January 2026. Prize only valid for new bookings. If the cost of the holiday customer would like to take, they will be able to pay the difference via their own debit or credit card. This prize cannot be used in conjunction with other offers. This prize is not transferable. Prize must be booked via Forest Holidays by 27 Septemberth 2026. In order to confirm acceptance of the prize, each winner must email winwithvileda@tlcrewards.com within 14 days of the date of the prize confirmation email being sent by the Promoter (or Administrator) and provide proof of ID including date of birth (passport, driving licence or equivalent form of identification clearly showing the winner’s date of birth) and clear acceptance of their prize. The Promoter will send one reminder email after 7 days to the email address provided on entry. If a winner does not confirm acceptance of the prize within 14 days of the date of the prize confirmation email being sent or is ineligible, that winner will lose the right to claim the prize and the prize will be reallocated to the prize pool. Please see forestholidays.co.uk for further details, and terms and conditions relating to the prize. The Administrator will request permission via email from each winner to provide their respective full name and email address to Forest Holidays within 7 days after valid claim and the completion of any verification process. Forest Holidays will then contact each winner within 28 days of receiving winner details to book their holiday. If permission is not received, the prize will be forfeited and will be reallocated to the prize pool. For Forest Holidays Privacy Policy, please see here.
20 x Pairs of English Heritage Day pass tickets to the value of £60 – Offer valid for two (2) complimentary standard adult admission tickets to eligible English Heritage sites. Offer covers admission cost only and does not include any additional costs, such as travel parking fees, guided tours, brochures or special events. Offer cannot be transferred, exchanged or used in conjunction with any other offer, promotion or discount. Offer has no cash value. Additional admission bookings for other group members friends and family must be made separately as a new transaction and booking by the customer at their discretion. Availability of complimentary admission tickets is subject to availability, opening times of specific locations and their capacity. Peak times may show no availability. The claim details will be included as part of the prize confirmation email sent by the Promoter (or Administrator) within 48 hours of win notification to the email address provided on entry and will include 2 x English Heritage Day pass ticket codes. Customer must visit https://www.english-heritage.org.uk/ and choose their preferred time, date and location and enter their unique ticket code at the checkout. If you book your tickets via online application or by telephone you have a legal right to change your mind within 14 days of the date of booking, to do so please notify customers@english-heritage.org.uk within 14 days of your booking to change the date or time booked. For full terms and conditions please see here. You must book your tickets online by 31st January 2026, after this date, your ticket codes will expire.
50 x Bespoke Bouquets from Blossoming Gifts – Offer only valid on the ‘ bespoke bouquet’ with unique promotional code which will expire on 31st December 2025. This bouquet is to the value of £50 including free mainland delivery. Offer does not apply to wines, hampers, plants or subscriptions. Offer code cannot be used in conjunction with any other onsite offers or special prices. Offer is only valid between 27th May 2025 – 31st December 2025. Details of how to claim the prize and the unique promotion code will be included as part of the prize confirmation email sent by the Promoter to the email address provided on entry (or Administrator) within 48 hours of the winning notification. Winners of this prize who are resident in ROI will receive the cash equivalent via BACS. Upon winning this prize, the respective winner will be asked for its ROI bank details via a secure process. Full terms and conditions can be found here.
100 x £50 voucher to spend at IKEA – This offer is a £50 gift card to spend at customer will be emailed their unique voucher link with steps on how to claim within 48 hours of win notification to email address provided on entry. Customer will be directed to the gift card provider via their gift they will then click through to activate their IKEA gift card to present instore or online. Gift card can be used for multiple transactions. This gift card is not a cheque guarantee, credit, debit or charge card. The provider will not be held liable for lost or stolen cards – protect this as you would cash. No cash equivalent can be provided for this offer. This gift card will be valid until 31st January 2026. Full terms and conditions can be found here. For privacy policy please see here.
250 x Reusable bottles from Ocean Bottle - This offer entitles entrants to 1 x 500ml bespoke Reusable Water Bottle from Ocean Bottle. confirm acceptance of the prize, each winner must email winwithvileda@tlcrewards.com within 14 days of the date of the prize confirmation email being sent by the Promoter (or Administrator) and provide full name, delivery address and clear acceptance of their prize. Once customer has provided the required details, prize will be delivered within 28 days to delivery address provided upon prize acceptance. If a winner does not confirm acceptance of the prize within 14 days of the date of the prize confirmation email being sent or is ineligible, that winner will lose the right to claim the prize and the prize will be reallocated to the prize pool. For Ocean Bottles Privacy policy, please see here. For full terms and conditions see here.
500 x 2-month subscription gift cards for Spotify Premium – This offer entitles entrants to 2 months’ free unlimited access to Spotify Premium. This subscription will not automatically renew at the end of the 2-month subscription period. The Card is redeemable only for full price standalone Premium subscription months. Gift Cards, eGift Cards and other currency-denominated Cards cannot be redeemed for discounted or group subscriptions (such as student discounts, trial offers, Premium for families, or offers combining Premium with other companies' products or services). No cash equivalent can be provided for this offer. confirm acceptance of the prize, each winner must email winwithvileda@tlcrewards.com within 14 days of the date of the prize confirmation email being sent by the Promoter (or Administrator) and state clear acceptance of their prize. Customer will be sent an email with their unique gift card links within 48 hours of accepting their prize. Entrant must claim their subscription by 31st January 2026. Full terms can be found here.
2,500 x £50 Travel credits voucher – This offer entitles each winner to a gift voucher up to the value of £50 for the Travel Credits platform. Username and Pin will be included as part of the prize confirmation email sent by the Promoter (or Administrator) within 48 hours of valid entry to the email address provided on entry. These details will give winners access to hotel listings. Travel credit will expire 31st June 2026. £50 discount will be automatically applied to chosen booking. Requires internet access and valid payment account or card for bookings over discount amount. Discount can be used in whole or part by paying the difference. Each Hotel provider may have varying terms and conditions including refund policies which need to be reviewed carefully before confirming. Full terms can be found here. No cash alternative can be provided for this offer. Privacy policy can be found here.
3,000 x Rakuten movie rental voucher codes – The offer is for 1 movie rental SD or HD up to the value of £5.99. You can watch any of the movies available after clicking on Redeem your voucher and putting in the code when prompted. Renting a movie gives you the right to watch it for up to 48 hours after redeeming. You will have to register with your full name and email address at Rakuten TV if you don’t have an account. The codes cannot be combined with each other or with any other promotion or codes. For full terms and conditions, please visit here. The claim details will be included as part of the prize confirmation email sent by the Promoter (or Administrator) within 48 hours of win notification to the email address provided on entry, this will include the unique voucher code. Your unique Rakuten voucher code will expire 31st January 2026. Privacy policy here.
Reward – If a promotional code entry is not allocated to a winning moment (meaning that the entry at winwithvileda.vileda.co.uk has been recorded by the promotion-servers as having been received when there are no “winning moments” available to be won), that entry shall be allocated the following reward:
6 pass for free ‘Days Out in Nature’ – A pass for the Days Out in Nature network valid for 6 months from the date of issue. Pass allows the holder to claim 1 x free entry per booking group. For multiple use unless restrictions are stated within the chosen activity. Each recipient of the reward will be sent a unique code (the pass), to the email address provided upon entry, as part of the reward confirmation email sent by the Promoter (or Administrator) within 48 hours of valid entry. To claim a 6 month ‘Days Out in Nature’ pass, a recipient must visit www.daysoutinnature.com and enter their unique code. Once registered, customer will be sent an email within 3 working days with a unique claim link that will allow customer to return to the listings to claim their days out. This link will expire after 6 months. Recipient will instantly receive access to the venue listings to select their chosen venue and claim their day out. Once a voucher is downloaded for a venue, customer must attend within 14 days, or the voucher will become null and void. All 6 month ‘Days Out in Nature’ passes will expire 30th April 2026. No cash equivalent can be provided for this offer.
8. The 6,425 prizes will be randomly distributed between Tuesday 27th May 2025 to Monday 27th October 2025 (inclusive) via a winning moments mechanic by a secure, computer programme. The ‘moments’ are an exact time, randomly chosen by a computer – if you’re the first person to enter a promotional code at prizesandrewards.vileda.co.uk on or after one winning moment, you will be awarded the prize allocated to that winning moment. The winning moments for each day (and the prize-types allocated to those winning moments) are allocated across the hours in that day at random subject to due weighting to take account of anticipated rates of gameplay at different times of the day. There is a total of 6,425 winning moments available. If no entry is received at a particular winning moment, the prize from that winning moment will be rolled over into the next winning moment and be available to be won then. No guarantee all prizes will be won. All winning-moments and prize-type allocations to winning moments, have taken place in advance of the commencement of this promotion and are carried out under the Promoter’s audited procedures.
9. For any unclaimed prizes or prizes where the award was declared invalid for any reason, a wrap up prize draw for all non-winning entrants to the promotion will take place within 14 days of the close of the promotional period. The winners of the draw will be selected via a randomised computer process. Winners will be contacted by the email address provided on entry to this promotion within 7 days of the draw date. Entrants are encouraged to monitor their email account during this time in case they are a winner. Prizes will be fulfilled as per the information provided in clause 7 above Forest Holidays winners who will have 14 days from initial contact to confirm acceptance of their prize by replying to the winner notification email. If a winner does not respond within 14 days of the date of the winner notification email being sent, rejects the prize or is ineligible, a substitute winner will be selected using the same methodology as above (and this process will repeat twice after which all unclaimed prizes will be null and void);
10. It is the responsibility of the entrant to provide correct, up-to-date details when entering the promotion and on acceptance of their prize or reward (as applicable). The Promoter cannot be held responsible for winners failing to supply accurate information which affects prize or reward acceptance or delivery of their prize or reward.
11. For a cash prize, it is the winner’s responsibility to make the necessary arrangements to facilitate payment into a suitable licensed bank account in ROI. The winner agrees that payment of the prize by bank transfer shall be at the winner’s risk and that if the transfer is not received in the winner’s nominated account (submitted via the secure process) due to bank error or any other reason that is not directly due to the Promoter then the Promoter shall not be liable.
12. Neither the Promoter, nor its agents or distributors can accept liability for lost, stolen or damaged prizes or rewards. Lost or stolen prizes/rewards will not be replaced.
13. The Promoter and the Administrator accept no responsibility for any entries that are incomplete, misdirected, illegible, corrupted, lost, damaged, delayed or fail to reach the Administrator and any such entries will not be accepted. Proof of sending will not be accepted as proof of delivery.
14. Each unique promotional code / receipt / NPN code is valid for one (1) entry only. Once you have submitted your entry, that unique code / receipt / NPN code will no longer be valid for further retries. Any attempts to enter the same code / receipt more than once, use codes from non-promotional packs, or the use of any codes not intended for use in this promotion, may result in disqualification and all such entries will be declared void.
15. The Promoter and the Administrator reserve the right to require entrants to provide verification of their date of birth, identity and eligibility including original documents (passport, driving licence or equivalent form of identification that clearly states the winner’s date of birth) and requesting proof of purchase which they must provide within 10 days from request. The Promoter reserves the right to refuse to award the prize/reward or withdraw the prize/reward entitlement and/or refuse further participation in the promotion and disqualify the entrant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion, any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating or entered using fraudulent means.
16. All entries must be made by the entrant themselves. Entries (bulk or otherwise) made from trade, consumer groups, syndicates or third parties will not be accepted. Entries made by macros or other automated means (including systems which can be programmed to enter) and entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase the number of entries into the promotion, those entries will be disqualified and any prizes or rewards claimed will be void. The Promoter and Administrator reserves the right to investigate and undertake all such action, as is reasonable, to protect itself against fraudulent or invalid entries. In addition, the Promoter and the Administrator reserves the right to reject those entries which it considers, in its absolute discretion, are fraudulent or invalid.
17. The prizes and rewards are non-transferable, cannot be resold, auctioned, or exchanged and cannot be redeemed in whole or part for cash. In the event of circumstances outside of the Promoter’s control, the Promoter reserves the right to provide (in whole or in part) an alternative similar prize or reward (as applicable) of equal or greater value.
18. Winners may be requested to participate, without payment, in reasonable publicity arising from the promotion. By taking part in this promotion, you give your consent to be contacted by to request participation in publicity for promotional purposes.
19. Any additional costs which may be incurred in this promotion in the context of participation, such as internet costs and other additional services that go beyond those described services for the applicable prize or reward (for example, personal expenses whilst on holiday) are not included in the prize or reward and must be paid by entrants separately.
20. Your entry will be deemed invalid if (including but not limited to):
You reside outside of the UK and ROI.
For UK residents: You have not purchased, before the date of entry to this promotion, a qualifying promotional product during the Purchase Period and you have not entered your unique promotional code (whether contained on the product or applied for separately) on the promotional website by 23:59 on 27th October 2025 or uploaded your receipt by this date if purchasing a non-promotional product.
For ROI residents: You have not shared the information requested, during the Purchase Period, via the NPN route (as described in clause 5(c)) on the promotional website by 23:59 20th October 2025.
You have not registered your entry by completing all requested entry fields on the promotional website correctly.
You have failed in any way to otherwise comply with these Terms and Conditions as determined by the Promoter in its sole discretion.
21. Insofar as permitted by law, the Promoter, the Administrator, their agents and distributors will not in any circumstances be responsible or liable to compensate or accept any liability for personal loss, damage or injury suffered by any entrant entering the promotion or as a result of accepting or participating in any prize and/or reward. Your statutory rights are unaffected. Nothing shall limit or exclude the Promoter’s liability for death or personal injury its negligence.
22. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimise the effect to participants to avoid undue disappointment. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
23. The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the promotion.
24. This promotion is administered by TLC Marketing Worldwide UK Limited. You can contact TLC here.
25. Any persons taking advantage of this Promotion do so on complete acceptance of these Terms and Conditions.
26. The Promoter’s decision is final all promotional matters and no correspondence will be entered into.
27. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
28. The Administrator is responsible for fulfilling the prizes and rewards. Any personal data captured in the fulfilment of the promotion will only be used for validation of entries, winner notification and for administering the Promotion, unless you have expressly consented for it to be used for any other purposes (for example, in subscribing to the Promoter’s or the Administrator’s marketing newsletters). Your personal details be kept confidential and in accordance with current data protection legislation. To find out more about how the Administrator uses and protects your personal data, as well as your privacy rights visit https://www.tlcworldwide.com/privacy-policy/. To understand how the Promoter uses and protects your personal data, please see the Promoter’s privacy policy at https://www.vileda.co.uk/data-privacy. You can request access to your personal data, or have any inaccuracies rectified, or exercise any other of your rights under data protection legislation by sending an email to either for the Promoter or for the Administrator. Data will be stored for three months after the close of the promotion before deletion Forest Holiday winners whose data will be deleted on completion of their trip. By participating in the promotion, you agree to the use of your personal data as described in these Terms and Conditions.
29. Please note selected partners of the Promoter (depending upon the nature of the prize or reward and whether in addition to or in place of an entrant providing personal data to the Promoter) may require entrants to provide personal-data to those partners in connection with claiming/redeeming prizes/rewards and (for prizes and rewards which are vouchers) any products or services of partners which are to be redeemed using those vouchers, so entrants should satisfy themselves with the privacy policies of such partners, as the Promoter cannot accept any responsibility for them.
30. The surnames and counties of residence of Forest Holiday prize winners will be made available to anyone who requests it by emailing [lets.talk@tlcworldwide.com] within 3 months of the end of the Promotional Period. The Promoter reserves the right to refuse such requests. Entrants may request their and county is not published in the event they win by emailing lets.talk@tlcworldwide.com before the end of the Promotional Period. However, the Promoter shall provide the surname and county of the winners to competent authorities upon request from such competent authorities (including the Advertising Standards Authority).
31. These Terms and Conditions shall be governed by the laws of England and Walesfor the benefit of FHCS, who are running the promotion in UK and ROI.